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Customer Journey Management  (1)
Customer Journey Management  (1)

Tue, Sep 06


Meeting Room

Customer Journey Management (1)

Customer journeys are the framework that allows a company to organize itself and mobilize employees to deliver value to customers consistently, in line with its purpose.

Time & Location

Sep 06, 2022, 8:00 AM GMT-4 – Sep 07, 2022, 4:30 PM GMT-4

Meeting Room

About the event

  1. To provide participants with a tool kit for the design, improvement and measurement of customer journeys across different touchpoints in their Organization.
  2. This Workshop will also introduce key principles, relevant concepts and techniques that can be applied immediately for Customer Journey improvements.
  3. Participants will be equipped to execute Customer Journey improvement Projects 

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